Domestic shipping is calculated at check out based on size and weight, and packages are shipped via USPS, FedEx Ground and UPS. Orders are typically processed within 2-3 business days.
Be sure your package is shipped to a secure location. We are not responsible for delayed, stolen, or lost packages. Please contact carrier if you have any issues with your shipment.
LOCAL BROOKLYN PICK-UP
If you live in NYC, save on shipping and pick up at our storefront in Brooklyn! Select "pick up" during checkout. You'll receive a pick-up notification typically within 1-2 days. Once you receive the notification, feel free to stop by during our regular shop hours (Thursday - Sunday, 12-6PM) to grab your order.
All vintage/pre-owned sales are FINAL. All merchandise is sold as-is, and we do not offer returns or exchanges. Please read product condition and dimensions carefully before making a purchase.
For new (non-vintage/secondhand) items, please contact us (firstname.lastname@example.org) within 14 days of purchase if you wish to return or exchange an item. The item must be in the condition it was received (unused / unopened) to be eligible for a return. Items can be returned to our Brooklyn shop or via mail (customer is responsible for the cost of shipping).
Once the item is received, the refund will be processed back on the same form of payment used for initial purchase.